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Homelessness and Addiction Recovery
Treatment (HART) Hub

 What is the HART Hub? 
 

The Somerset West HART Hub is a low-barrier, integrated health and social care hub for people with complex health, mental health, substance use, and housing needs.

Drop-In Centre
 

  • Open daily from 9:30 a.m. -10:00 p.m.
    (Thursdays, 12:00 p.m. - 10:00 p.m.)    ​

  • Snacks, tea & coffee available all day 

  • Shower, hygiene supplies & clothes 

  • Fun activities (movies, crafts, bingo)

  • Referrals to HART Hub services and external agencies 

  • Peer led support groups and activities

System Navigation
 

Offering social service and healthcare navigation throughout Ottawa, including: 

  • Care coordination

  • Crisis support

  • Obtaining or replacing ID

  • Referrals to harm reduction, rapid pathways to withdrawal management , substance use treatment, mental health supports, housing programs, supportive housing, etc.

  • Advocacy, community resource provision 

  • Housing/social service application support

 

Contact: 

Primary Health Care Clinic
 

The HART Hub’s primary care team provides walk-in and ongoing primary care services for people with complex health, mental health, substance use, and housing needs. In addition to episodic care, clients may be rostered for continued primary care support as appropriate. 

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Services include:

  • Wound care

  • Assessment and treatment of infections, including antibiotics

  • Laboratory requisitions and diagnostic imaging referrals

  • Walk-in clinic services for acute or urgent concerns

  • Registered Nurses available daily during drop-in hours

  • Nurse Practitioner available Monday–Friday

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For more information, please call: 613-238-8210 ext. 2301​

Peer Outreach 

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Offering client support in the SWCHC catchment area, including:

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  • Harm reduction supplies, including Injection/smoking gear, sexual health supplies, and narcan

  • Safe needle disposal

  • Mental health and crisis support

  • Hygiene supplies, clothing

  • Food and beverages

  • Overdose education and response

  • Daily community clean up with honoraria provided to client participants

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Hours: 9:00 a.m. - 9:00 p.m. daily
 

Contacts:

  • 613-447-0029

  • 343-543-7615

Mental Health and Addiction Counselling

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  • Addiction & Mental Health Counsellor available Monday-Friday, 9:30 a.m. - 4:00 pm

  • African, Caribbean, and Black focused counselling and supports available

  • Contact: referral through drop-in staff


Drop-in hours for this service: Monday to Friday 10:00 a.m. - 4:00 p.m.

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