Contact Us
To protect your privacy, please note that we will not respond to emails about health concerns because email is not a secure means of communication.
MEDICAL APPOINTMENTS
Clients can contact either of our medical offices to book an appointment or speak to our primary care providers.
New! Need a follow-up or prescription renewal? Registered clients can book a 20-minute phone appointment with their provider. Book online here
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Eccles Branch
613-238-1220 | Confidential Fax: 613-235-2982
Rosemount Branch
613-688-1177 | Confidential Fax: 613-688-1991
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Same-Day Access Clinic
Our Same-Day Access Clinic provides timely care for eligible clients with urgent or new health concerns that cannot wait for a routine appointment. Same-day appointments may be requested by phone, online, or in person, subject to availability.
AFTER HOURS CARE FOR PRIMARY CARE CLIENTS
Registered clients of Primary Health Care who need urgent medical advice can reach the on-call doctor by calling 613-238-1220 or 613-688-1177 & press 1.
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Monday–Wednesday: 4:00 PM – 8:00 PM
Thursday: 9:00 AM – 12:00 PM and 4:00 PM – 8:00 PM
Friday: 4:00 PM – 8:00 PM
Saturday, Sunday and Holidays: 9:00 AM – 5:00 PM
Outside of these hours while the Centre remains closed, clients are asked to call Health811 by dialing 811.
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Are you looking for a primary care provider?
SWCHC is now accepting expressions of interest.
Our team of family doctors and nurse practitioners is committed to providing compassionate, team-based care that supports your health and wellbeing. You may be eligible if you:
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Live within the SWCHC service area
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Do not currently have a family doctor or nurse practitioner
To express your interest, you may:
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Apply online by clicking the link below.
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Call our Primary Health Care Intake Line at (613) 238 1220, extension 2390 or (613) 690 6427
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Visit us in-person at 55 Eccles Street, or 30 Rosemount Avenue and talk to one of our receptionist
Please note: Submitting an Expression of Interest does not guarantee acceptance as a client.
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Another option is to contact Health811
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Dial 811
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Visit the Health811 website
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If you have tried Health811, here are some suggestions:
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Follow up with Health811 monthly to see if there is any progress. They may be able to suggest a clinic that is accepting new clients.
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Contact clinics to inquire about becoming a client.
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May also use the Ontario Virtual Walk-in Clinic
Eccles
Branch
General
Inquiries
Rosemount
Branch
Media
Inquiries
55 Eccles Street
Ottawa, ON K1R 6S3
613-238-8210
Please call us at
613-238-8210 or email info@swchc.on.ca.
NOTE: In accordance with our privacy policy, we will not respond to emails about physical and mental health concerns or book appointments because email is not a secure means of communication.
Client Feedback
We welcome feedback from our clients, partners, and communities! Please send suggestions about how we can improve, concerns or complaints, or any other comments to us at info@swchc.on.ca
NOTE: In accordance with our privacy policy, we will not respond to emails about physical and mental health concerns or book appointments because email is not a secure means of communication.