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A message for our clients about COVID-19 vaccinations

Dear Somerset West Clients ,

We know you are hoping to get your COVID-19 vaccine as soon as possible and are seeking the latest information.

Somerset West is not providing vaccines at this time. Please be assured that we will let you know if and when we get any vaccine, and if you are eligible to receive it from us.

Your best resource is the Ottawa Public Health website or call 1-833-943-3900. Service is available in more than 300 languages. We recommend taking the first vaccine offered to you.

These are difficult and uncertain times as we enter another lockdown. We know that all of you have given up a lot during this pandemic, and we thank you. Many of us are feeling stressed, and worried. You are not alone. As primary health care providers, we are here to help you.

Our office is open for urgent visits. We now offer visits by phone or video. We are also seeing patients in person when needed. These changes allow us to keep you and our staff safe from the virus. Please call us for your health concerns.

Provincial Online Booking System

Eligible residents can now register for appointments. If you are eligible, you can call the Provincial Vaccine Information Line at 1-888-999-6488 to book an appointment.

If you need help booking your vaccine appointment , please call us.

For more information about COVID vaccines visit the Ministry of Health website:

For those who need help getting to a vaccination clinic, the Provincial Vaccine information line will assist in finding transportation. They are also able to provide access to translation, if needed.

Questions about COVID-19 testing?

We continue to provide COVID-19 testing at our 55 Eccles location available by appointment. For more information about our testing clinic, please click here. To book a test, please visit Ottawa Public Health or call 613-327-8145.

Questions about something else?

Remember that you can contact us any time. We are always here to care for you.

General Inquiries

Please call us at 613-238-8210 or email

To protect your privacy, please note that we will not respond to emails about health concerns because email is not a secure means of communication.

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